IT Support
When tech lets you down, we are there.
Slow computer, Wi-Fi issues, new devices to set up or email not working? We take care of your IT – for small businesses, freelancers and private clients, remotely or on site in Berlin.
Ideal for
From foundation to final product
This is how a project runs with us – transparent and in clear stages.
Foundation
- 1
Describe the problem
Tell us about the issue by phone, WhatsApp or email – we ask the right questions.
- 2
Diagnosis
We find the cause – via secure remote access or on site.
Execution
- 3
Fix
We solve the problem, set up devices, software or networks and secure your data.
- 4
Hardening
Updates, backups, antivirus and strong passwords – so the problem does not come back.
Final product
- 5
Explanation
We explain in plain language what was done and what to watch out for.
- 6
Ongoing care
With a support plan we look after maintenance and security on a regular basis.
The final product
Working, secure IT without the headache – with dedicated contacts who know your systems.
What you get
- Setting up PCs, laptops & phones
- Network & Wi-Fi
- Email, Microsoft 365 & Google Workspace
- Backup & recovery
- Antivirus & IT security
- Remote and on-site service in Berlin
Tools & technologies
Questions about this service
Do you offer remote support?
Yes. Many problems can be solved quickly and securely from a distance – and you stay in full control.
Do you come on site?
In Berlin we can also support you directly on site.
Are there support plans?
Yes. For businesses we offer regular maintenance on predictable terms.
Interested in IT Support?
Tell us briefly about your project – the initial call is free and without obligation.